By Sagar V. Mankar 
A Dutch consumer protection group, Massaschade & Consument, has launched a class action lawsuit against Sony, challenging the company’s digital pricing practices on the PlayStation Store.
The lawsuit, first reported by Tweakers (noted by Insider Gaming), claims Sony is maintaining artificially high prices for digital PlayStation games by preventing customers from purchasing games through “alternative platforms.” This practice has been nicknamed the “Sony Tax” by the consumer group.
The consumer group has formally addressed Sony through a letter dated February 17, holding the company accountable for what they perceive as market position abuse regarding both PlayStation 4 and 5 platforms. They claim that despite lower distribution costs, digital PlayStation games in the region are 47% more expensive than physical copies.
The situation became particularly problematic after 2019 when Sony stopped allowing third-party retailers to sell digital game codes, effectively channeling all digital purchases through the PlayStation Store or via gift cards. This move, according to the group, created a closed ecosystem where Sony maintains complete control over digital game pricing.
The Dutch lawsuit welcomes participation from Netherlands residents who have made digital purchases through the PlayStation Store since November 29, 2013. The only requirements are being at least eight years old and having made at least one digital purchase during the specified period.
This legal action isn’t isolated. Similar lawsuits have emerged in Portugal and the United Kingdom, with the UK case seeking £5 billion in damages. The British lawsuit, initiated in 2022, saw its most recent developments in mid-2024, though its current status remains unclear.